Step-by-step instructions
- Confirm your device is powered on and connected to the internet.
- Close sensitive files and save any active work.
- Have your login credentials ready if access prompts appear.
- Open your email or text for the remote-session link from PMB-Solutions.
- Stay available during the session for approval prompts and quick questions.
Tips
- Use a stable wired or strong WiFi connection.
- Write down the main issue and when it started.
- Share screenshots of errors in advance if possible.