Knowledge Base

IT Support

Remote support prep, WiFi troubleshooting, backups, malware checks, and device planning.

Website & Digital Presence

Project prep, content handoff, update workflows, domains, and security checks.

Branding & Graphics

Logo file usage, brand consistency, and image prep best practices.

Social Media

Access setup, calendar approvals, and media submission workflows.

Business Setup

Business email onboarding, booking access, and profile maintenance.

How to prepare for a remote support session

What to do if your WiFi keeps dropping

How to back up your files properly

How to know if your computer has a virus

How to choose the right laptop for your business

What to do before starting a website project

How to send your website content to PMB-Solutions

How to request website updates

How to connect your domain to your website

How to check if your website is secure

What files you receive with a logo package

How to use your brand colors consistently

How to prepare images for your website

How to give PMB-Solutions access to your social accounts

How to approve your monthly content calendar

How to send photos and videos for content creation

How to set up your business email on your phone

How to access your booking system

How to update your Google Business Profile